Shipping
Araksa is delighted to be a part of your tea experience. All of our products are delivered from our plantation in Chiangmai. For deliveries in Thailand, we work with Flash Express. For international orders or any questions, please email us at: sales@araksatea.com
Return & Exchanges
At Araksa, customer satisfaction is our top priority. Please contact us with any questions or problems at
- E-mail :slsupport@araksatea.com
- LINE ID : @araksatea
- Or Facebook Messenger
If you received an incorrect or damaged item, please contact us so that we can help correct the problem.
If you have changed your mind about an item or tea that you received and would like to return it for credit, you may do so within 30 days of receiving your order. Please package it well and include a copy of your packing slip or at least your order number. All tea packages must be unopened and undamaged.
If you are returning a non-food item, it should be unused and in original packaging to be eligible for a full refund.
Return address
Araksa Tea Garden
Attn: Returns
75 Moo 1 Bangchang, Maetang,
Chiangmai 50150 Thailand.
